Privacy and Data Policy

This Privacy Policy explains how we collect, use and protect personal information when you interact with Sunset Spins. We take your privacy seriously and set out here the types of data we hold, how we use it, who we may share it with and the choices available to you when using our services.

Types of data we collect

Personal data

We collect information you provide when creating an account or contacting us. This typically includes your name, date of birth, email address, postal address, phone number and identity documents where verification is required. We also hold account credentials and security details used to protect access to your account.

Technical data

When you visit our site we collect technical and device information such as IP address, browser type, device identifiers, operating system, language settings and connection data. We also record user activity on the site - for example pages viewed, games played and session timestamps - to operate the service and monitor security.

Transactional data

We keep records of deposits, withdrawals, payment method details and any payment confirmations needed to process transactions. Payment card details are processed by third-party payment providers and are not stored by us in full.

How we use your information

We use your data to: operate and maintain your account; process deposits and withdrawals; verify identity and prevent fraud; comply with legal and regulatory obligations; respond to enquiries; improve our services; and for lawful business purposes such as dispute resolution and record-keeping. We may also use aggregated, non-identifying data for analytics and service improvement.

Data protection practices

We store personal information on secure systems and limit access to authorised personnel and third-party service providers who perform services on our behalf. We use technical and organisational measures appropriate to the sensitivity of the data to protect against unauthorised access, loss or misuse.

Cookies and tracking technologies

We use cookies and similar technologies to provide core functionality, remember preferences and analyse site usage. Some cookies are essential for the service to work, while others help us understand usage patterns and deliver a consistent experience. You can manage cookie preferences through your browser settings or the cookie controls on the site.

User rights

You have rights to access, correct and, in certain circumstances, request deletion of your personal data. You can also object to or restrict processing and request portability where applicable. To exercise your rights, contact our support team using the contact options in your account or at [email protected]. We will respond in line with applicable data-protection requirements.

Access, correction and deletion of data

If you want to review, update or remove information we hold about you, log into your account or contact us. We may need to retain certain information for record-keeping, legal or regulatory reasons even after account closure.

Information sharing and third parties

We share personal data with trusted third parties who provide services such as payment processing, identity verification, fraud prevention, hosting and analytics. We require those providers to handle data securely and only for specified purposes. When required by law or regulatory request we may disclose information to competent authorities. When you use third-party integrations or social logins, data sharing will be subject to their terms.

When interacting with related sites or technical platforms operated under the SunsetSpins brand, the same privacy principles apply.

Privacy policy updates

We may update this policy from time to time to reflect changes in our practices. We will publish the revised policy on the site and indicate the date of the latest update. Continued use of the site after changes indicates acceptance of the revised policy.