Contact Our Support Specialists
Sunset Spins
Sunset Spins was a UK-facing online casino offering slots and instant games. The brand’s former operator had its UK licence suspended, so the site is not available for lawful UK play. If you need help with a legacy account, pending transactions, or verification queries, reach out and we will guide you through the next steps.
Support is available to assist with questions, account-related issues, technical concerns, or general feedback. Our team can help with account closures, withdrawal enquiries for legacy accounts, verification requests and technical troubleshooting. Contact us by email or phone and we will respond as quickly as possible. For urgent matters, please call during published hours; for documents and account records, email attachments are accepted.
| Department | Contact |
|---|---|
| Customer support | [email protected] |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Phone | +44 20 7946 2381 |
| Working hours | Mon-Fri, 09:00-18:00 |
For historic account queries about SunsetSpins, please include your account ID and full name.
Email Support
Email is the preferred way to contact us for detailed requests, account issues or when you need to send documents. Please email [email protected] with a clear subject line, a concise description and up-to-date contact details to avoid delays. Attach any necessary files and include your account ID where applicable so we can respond promptly and accurately.
Contact Form
Sunset Spins is currently unavailable to UK customers following the suspension of its former operator's UK licence. If you need help with an old account or have a query, use the form below and we will respond. Name Email Message Send messageResponse Time
Our support team aims to respond quickly. Most enquiries are answered within one business day. More detailed or complex cases, such as account verification, payment investigations or regulatory matters, may take longer to resolve and require additional information. We'll keep you updated on progress and provide an estimated timescale where possible.
Feedback
At Sunset Spins we welcome your feedback, suggestions and ideas to help improve the site. Please tell us about anything that works well or could be better, from game choice and promotions to payments and support. Your messages to SunsetSpins are reviewed carefully and used to make practical changes that improve the service and user experience.